Case Study: Millennial in the Workforce

Conflict Coach teaches a millennial how to manage workplace conflict.

Interview with Allison S, a millennial in the workforce

“I hate conflict overall. I get nervous and am not confident standing up for myself. Before Conflict Coach I wasn’t able to approach certain subjects, but with it I have a more professional standpoint rather than getting advice from friends who might not know the best strategies.

“My experience with Conflict Coach was easy. It’s intuitive, with a guided process and not too many steps to get to the heart. There are no gimmicks and I didn’t feel pushed or pulled to a canned solution. It is objective, like sitting down with someone who understands.

“All three parts of the advice — strategy, framing of my words, and the surrounding advice — were the best parts of the app.

“After using Conflict Coach, I feel more prepared. I’m still nervous, but I have something to help me take care of what I need to take care of in a more adult manner. I’m ready to face another conflict with a client that doesn’t respond in time for me to complete their product by the deadline. Instead of getting mad, I will say, “I have trouble getting in touch with you and it has happened a couple of times and I would like to come up with a way to be in touch better so that I can meet deadlines.” By using Conflict Coach I can prepare the statement I need to begin to change my situation.

“I totally recommend Conflict Coach. Being a millennial, I use screens and texts and I talk to a screen, not a somebody. Conflict Coach gives perspectives I haven’t thought of and teaches me to handle a situation with more ways than I am aware of on my own. It gives confidence and incentive to talk to the real person. You have to do it; it is still up to you – but you get the gumption to do it because there is support behind you in CC.”

CC gives perspectives I hadn’t thought of. It taught me more options for handling a situation than I was aware of on my own.

Allison S

a millennial in the workforce

See for yourself how easy and effective Conflict Coach can be.

For more information on how you can put Conflict Coach to work for your students,
email or call 724-201-6474.